01
Early 2000s
Prismiq
Support Program Builder
Helped build support foundations for one of the early digital-media bridge companies, turning new technology into something everyday customers could actually use.
THANKS FOR SCANNING MY CARD
You found the living version of the card.
I’m Daniel Cepeda. For 25+ years I’ve built support programs, led teams and helped technology become more useful to the people depending on it. Stewardyn is where that experience turns into what comes next.
25+ years in technology Google support leadership 10 years at Apple Builder of Stewardyn, D1OP & TNN
FOUNDER INTRO02:10
Starting in 3…
One engine. Many paths.Watch the story, then choose the path that brought you here.
WHAT BROUGHT YOU HERE?
Choose your path.
The card is only the handshake. This is where the conversation gets useful.
YOUR SELECTED PATHOne engine. Many paths.
Explore Stewardyn See the broader intelligence ecosystem, the verticals we are building, and how SENSE AI connects the pieces.
EXPERIENCE BEHIND THE BUILD
Built from the support floor up.
Stewardyn did not begin with an AI prompt. It grew out of decades spent building support systems, developing teams, translating complexity and learning what customers actually need when the technology gets real.
25+Years in tech
10Years at Apple
5Years on a global support platform
7+Support programs & operating environments
25+ YEARS IN TECH
The career behind the company.
From startup support programs to Google team leadership and Apple-scale platform work, each chapter shaped the systems Stewardyn is building now.
02
Mid 2000s
SightSpeed
Support Program Builder
Built customer-support systems around pioneering video conferencing and video mail, years before video calling became ordinary.
03
Late 2000s
Soonr
Support Program Builder
Helped businesses adopt cloud storage and file sharing before cloud collaboration became the standard operating model.
04
Late 2000s
IronKey
Support Program Builder
Built support around security-first encrypted hardware where trust, precision, escalation discipline and customer confidence mattered every day.
05
2010s
HouseCanary
Support Program Builder
Supported data-driven real-estate professionals and helped connect complex analytics to clear customer outcomes.
06
Before Apple
High-Performing Support Team Lead
Led high-performing support teams in Google environments where quality, scale, people development and customer trust had to coexist.
07
2016 — Present
Apple
Program Manager · Global Support Platform
Celebrated 10 years at Apple in 2026. For the last five years, has helped guide programs for a global support platform enabling customer support at extraordinary scale.
Trust-first systems.Security-grade support at IronKey and enterprise operating discipline across Google and Apple environments.
Startup to scale.Experience building from zero-to-one and operating inside global technology organizations.
People before product.The technology matters. The person depending on it matters more.
CONTINUE THE CONVERSATION
What are you building, fixing or trying to figure out?
If something on the card or in the video sparked an idea, leave your email and I’ll know which Stewardyn path caught your attention.
Founder-level follow-up No generic sales blast Your selected path is captured with the request
Follow the build.
Stewardyn is being built in public. Follow the experiments, launches, lessons, new verticals and the occasional rabbit hole worth exploring.